Dues
Filter cycle dues, review the all-payments ledger, record manual payments, and open payment history from a member profile.
Filter dues by cycle
- Open Dues from the admin sidebar.
- Stay on the By Cycle tab.
- Choose a Season filter when you need a season other than the default.
- Turn on Show archived when you need cycles from archived seasons.
- Open a cycle name to review per-member payment status for that program.
The index shows Paid / required as the number of required members who have paid, out of all members required to pay for each cycle.
Review all payments
- Open Dues and choose the All payments tab.
- Choose a Season filter when you need a season other than the default.
- Choose a Status filter when you need to narrow the ledger. By default, it includes Pending, Succeeded, Failed, Refunded, and Voided, and excludes Abandoned.
- Choose an archived season from Season when you need its payments; archived seasons are included when selected.
- Scan Player, Amount, Kind, Status, Season, Cycle, and Paid.
- Open a name in the Player column to jump to that member’s Dues tab for the payment’s season.
Yearly payments show — in the Cycle column. Sort by Paid, Amount, Player, Status, or Kind when you need a different order.
Review per-player status and ledger
- Open Dues and choose a concert cycle.
- On the cycle Dues tab, scan Status for Awaiting response, Not required, Unpaid, Paid, or Refunded.
- Use Search players, Section, Designation, and Status filters to narrow the table.
- Open row actions on any row. Choose Go to player dues to open that member’s Dues tab with this cycle’s season already selected.
- Choose Reset to clear filters.
Awaiting response means the member has not answered or chose Not sure; it is not an unpaid balance. Unpaid means a signed-up member still owes dues. The summary line shows how many members paid and how many remain unpaid on the roster. Row actions also offer Record payment, Refund auto-pay invoice, or Void auto-pay invoice when that member is eligible.

Review per-member dues status and ledger entries for the cycle.
Record a manual payment
| Payment type | When to use |
|---|---|
| Yearly | Cover the full season in one payment |
| Per cycle | Pay for this concert cycle only |
| Remaining season | Pay for all unpaid cycles left in the season |
- On a cycle Dues tab, find a row with Unpaid status.
- Open row actions and choose Record payment.
- Select Payment type and confirm the Amount.
- Add optional Notes such as a check or wire reference.
- Choose Record payment.
Manual payments must match the list price exactly. Online card payments from members appear automatically after Stripe checkout.

Record check, cash, or other offline payments in Record payment.
Review payment history from player detail
- Open Players and choose a member, or choose Go to player dues from a cycle Dues row.
- On the member profile, choose the Dues tab.
- Choose a Season when you need a season other than the default current season.
- Review cycle status and the payment table for that season.
- On a payment row, open actions when they appear:
- Succeeded manual payments offer Edit notes and Void payment (confirmation only).
- Eligible auto-pay rows offer Refund auto-pay invoice (paid Stripe invoice) or Void auto-pay invoice (finalized open invoice), each with an internal reason and acknowledgement.
- Choose Record payment for a manual entry, or View all dues to return to the cycle index.
The Dues tab on the member profile mirrors the same ledger as the cycle Dues tab. Manual void and Stripe refund/void are separate rails — do not use one in place of the other. For the full profile tab workflow across tabs, see Players.